omg, i just got hacked 6 weeks ago, and I think I've been hacked again!
I just came home and first received an email confirming a change of password request - that I never made.
The next email was a final warning from Blizz, suspending my account for three days for use of third parrty software - which I have never done!
I talked to someone in my guild who says I was last logged in 8 hours ago, when I haven't been on since 9pm last night, so I'm pretty sure I'm screwed.
I called Blizz and after changing my email address pw, they changed my game pw again. They can't do anything about the suspension over the phone, I'm at the mercy of emailing Blizz for help. Which I did.
Has anyone been through this before? What happens when you get hacked twice? Will they believe me?
I'm running Ad Aware, STOPzilla and Spyware Dr. which all found infections when I just did scans, and I cleaned them. I don't know how they got there, since I thought this software was supposed to be protecting me. As it is, since the last hacking, I've been cutting and pasting my randomly assigned Blizz pw into the game instead of typing it....so apparently that doesnt work.
Any advice? I'm just freaking out. Sigh.